Privacy policy

rubiconraw.co.uk is operated and owned by A.G. BARR p.l.c.

About this policy

Please read this Policy carefully. If you have any questions, get in touch with us (see Contact Us below for details).

Who we are

We're A.G. BARR p.l.c. We're a company registered in Scotland with the following details:

Company number: SC005653

Registered office: Westfield House, 4 Mollins Road, Cumbernauld, G68 9HD

We're the data controller of your personal data. That means we're responsible for your personal data under the UK's data protection laws.

The ICO

The Information Commissioner's Office (the ICO for short) is the organisation responsible for overseeing the UK's data protection laws. We refer to them throughout this Policy. You can find more about the ICO at its website.

How we collect your data

We'll collect your personal data when you use this website or provide information through this website. Some of the main ways that we may do this are when you:

• Browse this website, or
• Take part in the promotion we’re running on this website
• Contact us or ask us to contact you through the ‘contact us’ section of our website, or otherwise provide us with feedback through the website

The personal data we collect

We limit the personal data we collect to what we need in order to achieve one or more of the purposes set out in this Policy (see Why we process your personal data below for details). Depending on how you use this website, we may collect the following personal data:

1. Personal details

This could include:

• Your name,
• Your date of birth, 
• Your contact details (for example, your email, postal address, and phone number),
• The contents (including, but not limited to, text, videos, images, photos, data or documents) of any message you include through the ‘contact us’ section of our website or which you otherwise choose to upload or provide to us, or
• Details you provide when completing customer surveys, promotions or offers.
  

2. Identification Information

This could include your Internet Protocol (IP) address, and details of which version of web browser you used.

Special category data, such as health information, information about sexual orientation, or biometric data, is considered to be especially sensitive under UK data protection law and so requires to be handled with particular care. We don't collect any special category data from you. So, please try not to provide any special category data. We will immediately delete any special category data you do provide. You can read more about special category data at the ICO's website.

Why we process your personal data:

We can only process your personal data where we have a lawful basis to do so. We determine the lawful basis for processing your personal data based on the purposes for which we process it. Our purposes for processing your personal data when you use this website are as follows:

• To administer the promotion we’re running on this website and to do the other things we outline in the Promotion Terms and Conditions,
• Manage or improve this website,
• To manage or improve our website,
• To allow you to participate in interactive features of our website where you choose to do so,
• To contact you if you ask us to using the ‘contact us’ section of our website
• To analyse and use any information you provide if you complete a survey (for example, we might develop new products based on responses to our surveys),
• To load our website accurately for you, and to perform analytics on our website usage to optimise our website, and
• you will receive marketing communications from us if you have requested information from us and you have opted in to receive marketing communications. You can opt out of marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us at dataprotection@agbarr.co.uk.

In almost all cases, our lawful basis for processing your personal data will be one of the following:

Legitimate interest

This means the processing is necessary for our legitimate interests or the legitimate interests of a third party. Examples of this type of processing include:

• To monitor how visitors use this website,
• To manage or improve this website,
• To monitor the nature of, and trends in, complaints,
• To implement changes or actions in response to your feedback, and
• To retain records of how we have dealt with complaints
  

Contract

This means the processing is necessary:

• Because you've asked us to take certain steps before entering into a contract with you, or
• To enable us to perform a contract we've entered into with you.

Examples of this type of processing include:

• To enable you to take part in the promotion we’re running through this website (in accordance with the Promotion Terms and Conditions),
• To deliver winners of the promotion a prize (in accordance with the Promotion Terms and Conditions),
• To monitor visitor compliance with the various terms and policies posted on this website.

Consent

This means you have given us your consent to the processing (see Consent below for details). Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending you marketing and promotional materials about Rubicon RAW and our other similar products either through email or one of our social media channels.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

How long we keep your personal data

We'll only keep your personal data for as long as is reasonably necessary to achieve the purposes for which it was collected. The retention periods we apply and take account of include:

• Legal and regulatory requirements and guidance,
• Limitation periods that apply in respect of taking legal action, and
• Our ability to defend ourselves against legal claims, and deal with complaints, good practice, and the operational requirements of our business.

In some circumstances we’ll anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely.

We keep information you provide if you enter the promotion we’re running through this website for a period of 3 months following the final closing date of the promotion (in accordance with the Promotion Terms and Conditions).

Sharing your personal data

We may share your personal data with:

• Other companies within our group,
• Any third parties we've appointed to help us with the promotion we’re running through this website,
• Any law enforcement agency, court, regulator, government authority or other organisation if we believe we need to in order to meet a legal or regulatory requirement, or otherwise to protect our rights or the rights of anyone else, and
• Any organisation that buys, or to which we transfer all, or substantially all, of our assets and business.

Wherever we use a third party to process your personal data on our behalf, they'll only process it in accordance with our instructions and we'll take steps to ensure they handle your personal data in the right way.

Automated Decision Making

Your personal data will not be subject to any automated decision making. We do not use or rely on your personal data when running the draw as part of the promotion.

Storing your personal data, security, and international transfers

We'll store your personal data in our offices and on secure servers provided or supported by third parties acting under our instructions.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They also will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Many of such third parties are based outside the UK or EEA so their processing of your personal data will involve a transfer of data outside the UK or EEA. Where your personal data is transferred or stored outside the UK or EEA, we'll ensure appropriate measures are put in place to protect it. For example, we'll only transfer your personal data outside the UK or EEA where a UK Government or European Commission approved method of validating the transfer has been put in place.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Reporting and Analytics

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Your rights

You have a number of legal rights when it comes to your personal data. You can read about your legal rights (including the exceptions that apply) at the ICO's website.

If you want to use any of your legal rights, email us at dataprotection@agbarr.co.uk.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure that your personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

If you choose to exercise one of these rights or withdraw any consent you've previously given us (see Consent below for details), it may mean we cannot provide the services or products you've requested. We'll let you know if that's the case. In certain circumstances, even if you withdraw your consent we may still be able to process your personal information if required or permitted by law or for the purpose of exercising or defending our legal rights or meeting our legal and regulatory obligations.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Consent

We'll only ask for and rely on your consent to process your personal data where you're informed and your consent can be freely given. This means that, before you give your consent, we'll provide you with full details of the information that we require and the reason we need it.

If you choose to provide your consent, you can withdraw it any time by emailing us at dataprotection@agbarr.co.uk.

Contact us

If you have any questions about this website or this Policy or you have concerns about how we handle your personal data, please email us at dataprotection@agbarr.co.uk.

We'd hope to be able to resolve any questions or concerns you contact us with. But, if we can't, you have the right to complain to the ICO. We'd always welcome the opportunity to try to resolve any questions or concerns before you contact the ICO.

Date of Policy

March 2025.